About Us

 

We are a local business providing computer repair and support services, based near Lutterworth, Hinckley and Broughton Astley.

CSH Computer Services is a Which? Trusted Trader. This means that we have gone through the Which? Trusted Trader rigorous assessment process and have been endorsed by the UK’s largest independent consumer organisation.

This means that you can have peace of mind with any work we undertake, backed up by the Which? Trusted Trader Code of Conduct.

We work in and around the whole Leicestershire area and can be seen daily in Lutterworth, Hinckley, Broughton Astley, Market Bosworth, Sapcote, Stoney Stanton, Bruntingthorpe, Willoughby Waterleys, Gilmorton, Kimcote, Kilworth, Husbands Bosworth, Burbage, Barwell….and many other areas too.


 

“The aim of CSH Computer Services is simple – good service.

As the majority of our business comes from the recommendations from our customers, we are pleased that we continually achieve the target that we set ourselves, namely to provide service which makes us stand out in the marketplace.

Our intention is to provide excellent service in all the aspects of I.T. in which we work, so that our customers can have access to support which they can rely on and will come back to, again and again.

You can rest assured that we will continually monitor our performance and strive to achieve the high levels of service for which we are known.

Every comment made to us by a client is read by me and I will continue to do so, so please let me know whether or not we have achieved the good level of service which we have set ourselves”.

C. Holland
Owner
CSH Computer Services Limited

 


 

Complaints Policy

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of work, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on 01455 209505, or email us at admin@cshcomputerservices.com and we aim to respond within 2 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0333 241 3209.

 


Company Registered Office: The Counting House, High Street, Lutterworth, Leicestershire, LE17 4AY