Free Antivirus – is it letting you down?

Free antivirus - is it good enough?

One of the best ways to avoid a computer virus is by using common sense, but that doesn’t mean you’ll be safe from attack. Even the most careful user can find themselves infected in an instant and spreading the virus faster than a sneeze in flu season. It’s why antivirus software is still the first package we install on all systems – because you never know when you’ll be attacked. But should you choose free or paid antivirus?

Advertising in the program

Much like a free mobile app making its fortune with in-app purchases, the free antivirus software will push for payment. Expect popup boxes pestering you to sign up to the paid version with some free options also trying to change your browser home page and default search engine, an inconvenience you may be stuck with. Paid options are more respectful and largely invisible unless they’ve detected a problem.

Effectiveness of free antivirus

It’s fair to expect your antivirus to detect malware, and testing showed that in a head-to-head battle free and paid are about equal at catching known infections – although some are better than others as you would expect. Unfortunately,  free antivirus generally needs to have recorded a virus into its virus lists before it can detect it. Paid antivirus is more likely to identify and stop a new virus because it also bases the detection on suspicious behaviour, the source and its attributes, a far more effective method of detection.

Features in free versions

Free antivirus programs are usually created from the paid version, taking out everything except the bare minimum. In your free version, it is unlikely that you will have all the advanced features like spam filters, firewalls, parental controls and secure web browsing. Some paid antivirus will also update your other software packages, forming a more secure protection against attacks. For example, you might view a malicious image file that takes advantage of an exploit in your PDF software so anything that reminds you to update your PDF program is a good thing. Unfortunately, hackers have advanced beyond simple tactics and it’s not just about avoiding email attachments anymore.

Support

Free antivirus options are the most popular choice because they’re… free. Obviously.  This also means there’s generally little or no support available. If there’s a problem or conflict, you may find yourself without protection until it can be resolved. Paid antivirus options usually include telephone support, ready to help with problems ranging from installation to system diagnostics.

Ease of use and flexibility

Depending on what you use your computer for, this may be an important concern. Free antivirus options are easy to install and use, but are very limited in their flexibility. They come as-is, meaning you can’t pick and choose what it monitors or how it reacts. For example, users occasionally find it necessary to disable ALL protections in order to install or play a network game. Paid versions are more likely to allow you to adapt the way the antivirus runs, switching features on and off as required e.g. many paid antivirus programs have a ‘gaming mode’ available, which restricts interference by the antivirus product.

Free antivirus is fine for very basic protection or those with an older PC. In these cases, something is always better than nothing. But we generally recommend that you go with a paid antivirus to defend you from the new attacks that are released daily, and to ensure you’ve got solid protection that will make a real difference to your digital safety.

If you want to upgrade to a paid antivirus, give us a call on 01455 209505.

Share..Share on FacebookShare on Google+Tweet about this on TwitterShare on LinkedInPin on PinterestPrint this pageEmail this to someone