Helping to Control Spam in your Email

Getting rid of Spam in your Inbox

‘Spam’ emails get into everyone’s email Inbox and are a fact of life these days. Whether its “Russian Brides” or something else, Spam emails are annoying, especially if you regularly get a large number every day. It is not surprising that there is so much, as current estimates put Spam between 60%-80% of global email, depending on which report you read.

What many people do not realise, is that a lot of Spam emails are caught by your email company and discarded before you even get to see them – although some email companies filter out Spam much better than others do.

Having said that, there are ways to help reduce the number of Spam emails that you get – here are a few of them: –

Mark as Spam before doing anything

This is the most important thing. More often than not, we see that customers tend to delete the Spam emails, then carry on reading their ‘proper’ emails as normal – all this does is just delete it, so it doesn’t help you the next time they send an email from that address.

What you need to do is to mark the email as Spam, before deleting it. This tells your email company or email program what to do if this email address sends another email – that is get rid of it before you get it.

Email using Webmail

If you are using Webmail (getting your email through the email company website), mark the Spam email (usually on the left-hand side) and click on the Spam button, which may be marked as ‘Report’, ‘Spam’ or something similar. This identifies the email as Spam and tells the email company that you don’t want any more emails from that email address. The email company should automatically send any more emails from the same address, straight into the ‘Junk’ folder instead of your Inbox.

Email using an Email Program or App

Many email programs include a facility to mark an email as Spam. For example, if using Outlook, right-click the email(s) and select ‘Junk’. You will get options as to what to do, e.g. selecting ‘Block Sender’ (blocking just the email address) or ‘Block Senders Domain’ which will block all emails from the name after the ‘@’ symbol. Note that Outlook diverts emails into the Junk folder – they will still be coming from the email company.

Most email programs will have a similar method of diverting spam that has been received.

Many (non-free) security software programs include an anti-Spam facility, whether it blocks an email that it knows is spam using its own built-in spam filters, or “training” the program by marking the Spam emails and it blocks them for you in the future, in a similar way as above.

Businesses – hardware and online filtering

If you are a business with a business-class firewall, a Spam filtering facility can be included in the appliance, depending on the hardware device chosen, so speak to your I.T. person about this.

There are also ‘Cloud’ solutions that can route emails from your email company through the Cloud filters before you even get them – there are many solutions to choose from.

Third Party Anti-Spam programs

There are a large number of ‘Anti-Spam’ programs which say that they help in blocking and removing Spam – they are essentially adding another filtering layer for your Inbox. Having said that, you do need to check for compatibility with your email program or app, so research is essential, especially as some of these programs are more reliable than others..

As with all things, make sure that you have regular backups, in case the worst happens, but if you do nothing else make sure that you mark your emails as Spam, before getting rid of them.

If you would like help in battling Spam in your Inbox, give us a call on 01455 209505.

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