For a device that’s supposed to make life easier, computers can involve a lot of work! There’s so much to keep track of that it’s no wonder most people push ahead and forget the routine maintenance until something breaks.
Of course, the problem with being reactive is the damage is already done. Photos and files get lost forever in a crash, and information gets stolen in a hack…by then it’s far too late. It’s a bit like closing the gate after the horses have already bolted. This is where ‘proactive’ people come out on top.
Thousands upon thousands of homes around the world are using managed services to proactively put computer problems firmly behind them. It’s a done-for-you maintenance program that we offer which tries to detect problems and prevent them from getting worse. Here’s why it’s the best choice.
You’re always up to date.
It seems like every second day there’s some new and urgent update waiting to be installed. Whether they’re patching security flaws or adding new features, they seem endless. Even if they do install automatically, they tend to do it at the worst possible moment, leaving you to wait up to 30 minutes when all you wanted to do was quickly check your email.
Using our special managed services software, we can make sure your computer’s updates are all finished and done. As part of our service, we also make sure all updates are compatible not just with your hardware, but also with your other software. After all, updates are supposed to make your experience more secure and more enjoyable!
You’ve got anti-virus.
The best anti-virus is the one that’s up-to-date and running, yet you’d be surprised how many people switch it off or never let it update. While you might be in the habit of scanning files and browsing safely, others in your home might not have the same priorities. Having managed services ensures your anti-virus is always running and dealing with any viruses it finds. If the anti-virus program stops working for whatever reason and your protection is at risk, we will find out and be able to take steps to rectify it.
Your hardware stays healthy.
While a reactive person is always suddenly stuck without a computer when hardware fails, proactive people with managed services have already had the problem fixed. Our special software monitors the health of your hardware, for example your hard drive, looking for early warning signs of failure. If detected, we can let you know in advance so that it can be dealt with. This means you’re able to get it repaired at your convenience, making sure no files are lost and no other hardware is damaged in a domino failure.
Your Windows stays healthy
Our managed services don’t just keep an eye on the health of your hard drive, it can also make sure that important updates take place for third party programs such as Adobe Reader and many others. It also advises if you have a problem program, a firewall problem and many more potential issues.
Support is a phone call away.
Just got a new printer and it won’t work properly? Got a weird error popping up? Your laptop won’t talk to the wifi? Our remote support team can help with whatever technology issue has been bugging you and wasting your time. No nonsense advice is just a phone call away, and our team can remotely connect to diagnose and fix many problems. This means you can carting your computer into a shop, and still get your most pressing computer issues fixed.
Not only that, we make it easy to get in touch as a handy contact form is available on your desktop, so you can message us with just a couple of clicks.
You’re always optimized.
Whether your computer is actively playing up or not, our monitoring service can keep in touch with your event logs, services and processes and look out for anything that needs correction. This means we’re effectively trying to stop problems before they get to you, making sure that when you sit down to use your computer, it’s doing exactly what you want.
You can get more details from our Managed Services page here.
Put computer problems behind you – get managed services today. Call us on 01455 209505.