Shopping for a new Computer?
It’s a decision that comes with equal doses of excitement and anxiety – unlike popping out to the shops for a new toaster, choosing the right computer comes with so many questions, most of which are usually asked in some sort of alien language. Helpful sales people offering RAM as it were a side of fries, measuring CPU speeds in ‘cores’, and listing specifications that mean nothing to you or what you want to do, can sometimes get in the way of helping you make the right choice.
That’s where we start. Not with tricky language that only makes sense to other computer geeks, we simply find out what you plan to use your computer for, then help you do it. Depending on your needs, we’ll make sure that you do not overspend on specifications you don’t need, after all, it’s nice to have a Porsche but you don’t need to pay for one to just go to a supermarket!
New computer – what next?
Once you’ve got that new machine home and out of the box, you’ve inhaled that new tech smell and taken plenty of selfies to remember the moment forever, the anxiety can come flying back in. Which cord goes where? It doesn’t work like your old one! Why is it doing that?! How to put programs back on? Does it come with security already loaded?
If you’ve had your old computer for a few years, you know you’re in for a bit of inconvenience, no matter how shiny the replacement is. We can assist you and make it all so much easier.
If you buy the computer elsewhere, we can set it up for you and deal with any issues that may happen.
If you have bought the computer from us, installation is already included in the price, so you don’t have to worry.
Transfer your old files for you.
One thing most people forget during their new computer bliss-phase is how to get information off your old computer and onto your new one. If your old computer is too broken to boot up, this can be a real problem. We can either turn the old hard drive into an external drive for you or copy the data onto storage media such as a USB stick.
If the computer does boot up normally, we can copy your files and transfer them to the same place on your new computer, for example Documents, Emails, Photos, etc. You’ll be able to pick out the files you need and continue what you were doing.
If you’d prefer, we can often install the old hard drive inside your new desktop so it’s always there and you have extra storage as a bonus.
Setting up your email.
It’s no secret, setting up email can cause headaches even for a tech person. Getting the settings right can sometimes be more error than success. The most common problem we see is email that can receive, but not send. It’s a frustrating problem, especially when you’re sending important emails. We can set your email up successfully and ensure it both sends and receives, as well as add in any additional accounts you’d like to manage from the same app.
Save your favourites.
All those bookmarks you’ve made and carefully sorted (or not) are important. You may even have different collections of favourites in different browsers and the last thing you want to do is go find those pages again. We can retrieve your old favourites and put them onto your new computer, making your browser experience look and feel exactly as it did before, only faster.
Setting up your software.
A common misconception is that many people believe that you can copy a program from one computer to a new one, but the fact is that there is no reliable way of doing that.
So if you are using, say, Microsoft Office that you’ve had for years, but no longer have the CD or activation code, then you will need to replace it. We can advise on what is best to replace programs and not all replacements need to be purchased again.
We can help you re-download your programs and set up the licenses good as new. As technicians, we also tend to go one step beyond and make sure the new software is optimized, updated and working well. While we’re doing that, we can make sure that your anti-virus is up-to-date and you’re as secure as possible against threats.
Connect extra devices
Sometimes it’s a matter of knowing what cord goes where or getting the right adapter, but sometimes new devices can present software problems. Printers, webcams, game controllers, etc all have unique drivers that need to be installed before they can work properly. Windows 10 is great at picking most of these up automatically, but if they’re not playing nice or your new computer is suddenly missing the correct plug, we can help get you moving again.
Whether you buy the computer from us or somewhere else, we can set all of this up and get you running on your new computer. Call us today on 01455 209505.