Archive for September 2019

Does Wifi Mesh Make Sense for You?

Does Wifi Mesh Make Sense for You?

Wi-Fi is a top contender for a technology most of us rely upon. After all, Wi-Fi often provides our wireless high-speed internet and network connections. We couldn’t work from wherever we wanted in our homes or offices without it.

Well, just when you were becoming familiar with Wi-Fi, the technology is adapting. If you live in a big house or a flat with thick interior walls, or your working space is spread out over multiple stories, you may have experienced dead spots.

Enter Mesh Wi-Fi. Traditional Wi-Fi relies on a single router and if you were having connectivity issues, you might have invested in a Wi-Fi booster or Wi-Fi extender, but now you can reach far areas with the Wi-Fi Mesh system.

Mesh networks aren’t new. They’re already in use in some businesses and on military bases with their own isolated networks. But now you can also optimize home or office connectivity with Mesh Wi-Fi.

How Mesh Wi-Fi works

With Mesh Wi-Fi, you’ll place several smaller, connected devices around the house or office. Instead of having one central routing hub linking Wi-Fi signals via radio waves to the modem, you’ll have many access points (also known as satellites) capturing and rebroadcasting the routing signals you need for connectivity.

Benefits of Mesh Wi-Fi

Having ready access to a strong, reliable Wi-Fi signal wherever you are in your home or office is a good thing, but that’s not the only advantage of Mesh Wi-Fi. Other benefits include:
• Greater speed. With all access points broadcasting the same signal, you can cut the lag from having multiple, simultaneous connectivity requests.
• Better coverage. Typical Mesh Wi-Fi router devices claim to cover from 4,500 to 6,000 square feet.
• Ease of use. The typical Mesh router system is automated and provides a mobile app for easy management, even remotely.
• Integration with other Smart Home devices such as Alexa is often a feature.
• Parental controls are available with certain brands of these router systems.

Securing your Mesh Wi-Fi

Just as with traditional Wi-Fi, the security of your Mesh Wi-Fi will depend on your keeping your router devices safe. This means:
• changing the device’s administrative credentials and password from their default settings;
• setting up devices to automatically check for and install security patch updates;
• changing the network name to something unique, not something that immediately identifies the network as yours (e.g. if you live at 804 Water Road, don’t call your network 804 Water);
• setting up a guest Wi-Fi network allowing visitors to log on instead of providing every guest to your home with your access credentials.

You’ve read the Pro’s – what are the Negatives?

The main consideration is cost – as you can appreciate, multiple devices mean more expense.

Consider: How often do you have connectivity issues? How many Wi-Fi dead zones are you dealing with? What’s your budget? And do you really want several more devices strewn around your house? You might need only to set up your traditional router and modem more efficiently or use Powerline technology if you have enough power sockets.

The important thing is to find out which is the best technology for your circumstances.

Want to learn more about dealing with slow connectivity or dead spots in your home? Give us a call on 01455 209505. We can help you decide on the best Wi-Fi connectivity option for your needs.

Why Computer Repair Is Best Left to Experts

Professional Computer Repair is Better - here's why

When computers go wrong, people often turn to a friend or family member for help in the moment and we quite often hear customers say that they “know someone who knows about computers”. Think of it this way, though: driving a car doesn’t mean you can fix one. Having a lot of cars doesn’t show the owner knows what to do when one of those vehicles breaks down.

Computer repair is better left to experts.

Calling tech support (if that’s an option) can be time-consuming and frustrating, so people turn to the nearest teenager, cousin or friend with all the latest technological gadgets. But consider the investment you’ve made in your computer. Now, ask yourself: when was the last time I backed up? Please, say recently! If not, think about the value of the content you might lose if the computer is not handled with care.

When a computer expert sets out to investigate the problem, they do so with utmost caution. Before doing anything, they’ll know to at least ask if there is a backup of your data, so then, in identifying and solving the problem, they know what is safe to try. Importantly, they also know what actions to avoid.

The Price of Amateur Fixes

Your family/friend might turn to the internet for help. Sure, Google and YouTube will provide some answers, but context matters. Will your helpful friend know which answers are relevant to your situation or all the potential issues to consider? Trying different things can be dangerous if the approach isn’t suited to the problem.

Ask any computer repair expert. They’ll have stories to tell about computers “fixed” by well-meaning amateurs who made the problem worse. They may even have lost data along the way.

Why Professional repair is better

As with most jobs, computer experts draw upon specialized training and hands-on experience. They’re also up on the latest threats, technologies, and solutions. This helps them to diagnose the problem more quickly because they can go in and fix the problem right away, because they’ve seen it before or read about the problem.

Or perhaps they have colleagues who have done something like this before, or they’ve researched the technology to identify different options. Can your Aunt Sue or friend Frank say the same thing?

Someone doing you a favour?

Think of your typical answer when someone asks you for help. You’re human. You want to help, even if you don’t actually know that much about the problem. So, when you ask a family member, they’re likely to say, “sure.” Even when they should be saying, “I’m not sure how to fix that.”

When friends admit the repair is beyond them, you’ve already wasted time letting them take a crack at it. Worse, they may actually break your computer or lose important files. You have to go to the experts now for that new part or in the hope of retrieving the data. Meanwhile, you may be irritated towards the person who created the new problem.

Don’t jeopardize your relationships, and avoid doing more damage to your computer. Bypass the friend/family tech support solution and turn to the professionals first. Fixing a computer isn’t always simple. Get expert help to preserve as much data as you can, and avoid expensive replacements as long as possible.

Don’t trust just anyone with the health of your computer. Computer repair may look simple, but expert and experienced decision-making determines the best solution.

Have computer problems? We can help. Call us on 01455 209505.