We regularly see programs on customer computers that claim to be “Registry Cleaners”, “PC Boosters” or similar names, so we thought it best to talk about these so-called ‘helpful’ bits of software.
For example, a recent virus infection near Lutterworth was the direct result of one of these software programs.
You may have been alerted by popups while browsing the web, by (often flashing) advertisements claiming that your computer has hundreds or even a thousand errors requiring urgent attention to fix. Perhaps helpfully, these popups offer a solution to cure your computer with a click of the mouse and buttons marked “fix now” appear to offer a simple fix to all your computer troubles.
These advertisements are often described as “Registry Cleaner”, or by a few other names that attempt to convince the user they will somehow clean or improve their computer, such as “Optimizer”, “Tune Up” and the like. Within the IT industry they are known as “scareware” – they are software programs designed to convince you that your computer has problems that it might not have.
Are they trustworthy?
Almost all popups and advertisements that use banners saying “Fix now for free” are not trustworthy at all. They are little more than a scam attempting to take your credit card details, PC data or both. These programs might claim to scan your computer and show a convincing list of plausible sounding computer problems. Using this, they will ask for payment to “fix” these problems, to get your PC back in shape again.
At worst, these advertisements can be downright malicious. Some may attempt to use fake warnings and scare tactics to trick customers into installing spyware on their own computers. When installed, spyware will attempt to steal information in the background. Attackers may use this technique to steal usernames, passwords, emails, and credit card details and sometimes the first sign a user has that something is wrong, is when a virus scan detects software doing something it shouldn’t be.
Quite often, you can find that the program itself will automatically download further scareware or malware.
Do I need to clean the Registry?
The Windows Registry is a collection of settings that essentially cover everything on your computer, from the desktop that you see when you log in (which may be different to someone else’s) to important settings for programs that are installed. The Registry is vital to your computer and if it is corrupted or incorrectly modified, it can cause your computer to be unusable.
As professional technicians, we do not go into the Registry unless we have to and then only after backing it up first, so that it can be replaced if necessary. Even though searches on Google, Bing etc. and forums show entries routinely talking about changing this and modifying that in the Registry, we do not recommend doing so.
More importantly, we do not recommend letting any computer program do it either, but don’t just take our word for it. Microsoft do not supply a Registry Cleaning program for good reason and they actively discourage people from using one.
What about Optimising?
The Windows system and various applications installed on your PC do leave files stored your computer. These files can stay behind or go out of date even after the application that initially made them has been removed. These files can use up a little space on the hard drive and generally cause minor clutter within the system.
Despite the large amount of “scareware” and fraudulent computer cleanup scans out there, legitimate applications designed to clean your system do exist. This can be something we cover and is often done as a single small part of a complete computer tune up. Keeping up with out of date files and freeing up unused space is worthwhile and can be considered “good housekeeping”.
However, the vast speed boosts many online advertisements claim to unlock, by simply moving files around are almost always false.
Do your research before installing any program that purports to “Optimise” your computer, especially from an advert or worse still, a pop-up. Also check to see if that program has a Registry cleaning module and if it does, switch that module off.
Remember that computers are commonly upgraded and can be boosted by more conventional means. If the speed of your PC is no longer up to the task, there are ways in which we can unlock far greater gains than simple housekeeping chores.
Some programs claim to boost the performance of your computer, but again we do not recommend letting a computer program automatically change important system settings, which may have a negligible impact anyway.
Relatively low-cost hardware components such as memory can often be added to boost the speed of even an older PC and unlock a new lease of life. Depending on the computer, upgrading the computers RAM can double the working memory available to the operating system. With extra memory, many programs can keep more information available to work with and this upgrade can reduce loading times and increases the computers ability to run more programs at once.
Another common speed boosting upgrade involves how we store and load data from the computer. Switching from an older style mechanical hard drive to a modern Solid State Disk (SSD) can bring down the startup and loading time of any PC – again depending on the age and condition of the computer in the first place.
These upgrades offer boosts in speed to rival a modern system at only a fraction of the cost originally paid for the computer. Upgrading the RAM, swapping to an SSD, or doing both will provide an instant, dramatic, and safe improvement to the speed of your PC, without introducing dodgy or po.
The most important thing to remember, is to not trust Registry Cleaning programs if at all possible and if you must access it, back up first or better still, get a professional to help you. When it comes to Tune Up programs, check the programs out by reviews and search engine research, before letting that program anywhere near your computer, let alone paying for it.
If your computer is running slow give us at a call on 01455 209505 to arrange a real and professional cleanup.