Archive for General advice

Business Email – Best Practice Tips

Business email Tips

If you Google a search term such as “emails not getting delivered” you will get a huge range of reasons why this can happen, but businesses need to try to minimise the chances of it happening, where they can.

For example, most people know that email companies have lists of addresses to automatically block, to try to prevent spam and other undesirable emails getting to customer Inboxes. What many people do not know is that email servers do not just rely on those lists – they use a whole range of tools to constantly filter out possible spam, including setting their own rules for what email is or is not to be stopped, and it is this range of tools that can cause problems.

It has been estimated that up to 10% of emails blocked by email servers can be genuine emails – yet they are still quarantined, put into the server ‘Junk’ folder or marked as Spam for a number of reasons.

This is one of the most common reasons for non-deliverability of emails.

Businesses need to use best practice to minimise the risk of the other party’s email servers treating their genuine emails as Junk and this includes reducing the reasons why email servers wrongly block legitimate emails.

Here are a few tips that may help: –

Do not attach dangerous file extensions to your emails

There are a number of attachments that when opened, can execute viruses or other malware and as such can be automatically blocked by some email services – even when attached to genuine emails. There are a number of such attachments but the most common are .doc and .docx, .exe, .vbs, .msi, .com and many more. Unfortunately, Office files that run what is called ‘Macros’ can also be potentially dangerous, such as .xlxm and .pptm, although this is getting less common.

So apart from being extremely careful if you receive any of the above attachments yourself, to avoid your email getting quarantined by attachment blocking, do not attach them to your emails wherever possible.

Also do bear in mind that if you have previously sent these attachments, those email servers may automatically continue to ‘distrust’ your email address until they are told otherwise by someone at their end recipients.

PDFs are a good way of emailing documents as they cannot execute malicious code and should not be blocked. Alternatively email a link to a cloud-based storage file which can be downloaded instead, such as Dropbox, Google Drive, etc.

Do not email large files

Programs like Outlook can take fairly large file attachments but some servers may operate different rules and when dealing with large files (particularly when over 150MB) then you should be using a cloud solution such as Dropbox. By emailing a link to a particular file so that the recipient can download it themselves, you can avoid any attachment size rules as well as keeping your own email storage under control.

Bounce back error messages are good!

If you get an error message giving a reason why an email has not been delivered, don’t panic – because it is there to help troubleshooting. For example if a persons email account is full, you having misspelled the address or their server has queued the email, this helps to diagnose why you have got a phone call saying “I haven’t received it”.

Unfortunately many servers do not send bounce back error messages at all these days, to try to evade spammers, so in many cases you will not get any error message even when their email service refuses or blocks your email for whatever reason.

Enable DKIM and SPF to authenticate your email

If anyone sends emails on your behalf, they should be included in what is called your SPF record, which tells the recipient email server that they are authorised on your behalf.

DKIM signs your emails with an encrypted key and the other half of that key is provided by your domain. When the keys match, there is a higher likelihood that the emails will accepted as they have been verified as authentic.

Check your email doesn’t have ‘spammy’ characteristics

Email services use many ways to decide whether or not an email is spam and therefore be blocked or discarded. One of these is to treat any email with a ‘spammy’ subject address as suspect. For example, try to make the subject line relevant and readable. Subject lines with just “Invoice” or letters and numbers will trigger suspicion straight away.

Avoid using terms such as “stuff”, “hello”, “help” and use appropriate capitalization. Also avoid formatting in an email where possible.

Beware of the recipient!

There are times when the recipient of an email has not checked their Junk folder, or have marked an email as spam (which can tell their email service to treat emails as spam from then on) – or they can just be mistaken. Sometimes they may even be avoiding telling the truth!

The bottom line is even though 99.99% of emails get through without incident, there are so many reasons why emails can get held up at the other end that you have to try to avoid these blocks if you can. With the global email system set up as it is, everyone is at the mercy of how good (or bad) your recipients email servers are set up.

The important thing is when you have an undelivered email issue, get your email server logs checked as well as asking the recipient to check their Junk mail folder. They also need to check their own email service – it may be held up there, just not getting to the person that you sent it to. If their email service has deleted it for whatever reason, that fact should be in their logs.

Why Spam is a Small Business Nightmare

Why Spam is a Small Business Nightmare

15 years after the world united to crack down on spam emails, we’re still struggling with overloaded Inboxes and estimates of the extent of global spam, range from 60% to over 80% of email traffic. All that unwanted email continues to flood the internet, much of it targeted towards small businesses, and the impact goes wider than you might think.

Here’s the full breakdown of how modern spam works and how it’s hurting your business.

What is spam?

Generally speaking, spam is any unwanted message that lands in your email, comes via text, social media messaging, or other communication platform. It might be sent to your main business account, eg your ‘contact us’ email, or direct to your employees. Most of the time, spam is annoying but relatively innocent messages from another business inviting you to buy/do/see something. They’re newsletters, reminders, invitations, sales pitches, etc. You may know the sender and have a previous relationship with them, or they might be a complete stranger.

Occasionally, spam may even be part of a cyber attack.

Why you’re getting spammed.

Maybe you or your employee signed up for a newsletter or bought a raffle ticket to win a car. Perhaps you got onto the mailing list accidentally after enquiring about a product, not knowing that simply getting a brochure sent through would trigger a spam-avalanche. Often there’s fine print that says they’ll not only use your details to send you their marketing, but they’ll share your details with 3rd parties so they can send you messages too. That single email address can be passed around the internet like wildfire, and before you know it, you’re buried under spam.

Sometimes, and more than we’d like to think, your details are found illicitly, perhaps through a hacked website for example, like the recent LinkedIn leak. More often though, your email is simply collected by a computer ‘scraping’ the internet – scouring forums and websites for plain text or linked emails and selling them as prime spam targets. It’s easy to see how individual office employees receive an average of 120 emails daily, over half of which are spam!

Spam is not just annoying.

We all know spam is annoying, but did you know it’s also resource hungry? Your employees are spending hours each week sorting their email, assessing each one for relevance and deleting the spam. Too often, legitimate emails from clients and customers get caught up and are accidentally deleted. Add in the temptation to read the more interesting spam emails and productivity drops to zero.

On the other side of the business, your email server might be dedicating storage and processing power to spam emails, occasionally to the point where inboxes get full and real mail is bouncing out. While most spam is simply an unwanted newsletter or sale notice, there’s also the risk that any links may be a cyber-attack in disguise. After all, one click is all it takes to open the door to viruses, ransomware, phishing or other security emergencies.

How to reduce the spam.

Normally, spam is filtered out locally by your antivirus security software (depending on your choice of software of course) and all email servers have the capacity to use in-built filtering software before you get it – one of the most common software packages being called ‘SpamAssassin’. On top of that, there are third-party anti-spam companies which you can use to add further filtering, where typically the third party gets all your emails first and processes their filtering on them, before it even gets to your server.

Also the 2003 Can Spam Act is a global set of anti-spam laws that was set up that requires all marketers to follow certain rules, like not adding people to mailing lists without their permission, and always including an ‘unsubscribe’ link. This why many companies send you an email to confirm that you want to be added to their mailing lists, even when you have asked for it in the first place.

So firstly, make sure you’re not accidentally giving people permission to email you – check the fine print or privacy policy. Next, look for the unsubscribe link at the bottom of the email. Unfortunately, not all of them include the link, or they hide it somewhere impossible to see.

The worst spammers use that ‘unsubscribe’ click to confirm that your email address is valid/active and then sell it on, so don’t automatically go for the ‘unsubscribe’ link – look at the email first and decide before clicking.

If you need help with your anti-spam protection, call us on 01455 209505.

Spectre and Meltdown – What They Mean for You

Modern computers contain processors (CPUs) which do the heavy calculations that make your device work – the better the CPU, the faster your device. These computer chips are used in devices made by computer manufacturers all over the world, as well as Microsoft, Apple, Google and are in servers everywhere.

‘Spectre’ and ‘Meltdown’

Severe design flaws were recently discovered in CPUs, and these vulnerabilities were called ‘Spectre’ and ‘Meltdown’. Essentially these vulnerabilities can allow hackers to take advantage of the fact that whilst it is not being fully used, modern CPUs can do something called ‘speculative execution’. This is a techy way of saying that they take notice of what tasks you do often, and try to do those tasks for you in the background and store the data for you, so that it is quicker for you then next time you choose to do that task.

It’s a bit like going to the same coffee shop every day and one day you find that they have your cup ready for you. Except in this case instead of coffee its data – at times very important data – and that’s the problem. This data is held in something called a ‘cache’ and just sits there until it is told to clear itself.

The ‘Spectre’ vulnerability allows attackers to trick the processor into performing these speculative operations and ‘Meltdown’ can collect the data that is created. To date there have been no reports of attacks but as this has been known in the IT community for a while it is only a matter of time, especially given the fact that these vulnerabilities exist in CPUs made over very many years – so there are plenty of them to attack.

It is serious enough that CPU makers and makers of Operating Systems are rushing to get security fixes out to users. Intel are issuing updates for their processors to fix the vulnerability and AMD are working on a patch. Microsoft have issued updates for Windows 7, 8.1 and 10, with Apple have released updates for iOS11.2, MacOS 10.13.2 and tvOS 11.2. Google, Amazon etc. are also looking at the issue.

What does it actually mean for you?

The fixes that are being issued make changes to the way CPUs speed up your work – in effect the fixes are putting the brakes on the CPU to an extent and potentially reducing its performance. Some people may see a minimal impact but some may see a significant slowdown in the performance of their device after the fixes have been applied.

At the present time, it is believed that Windows 10 with newer CPUs will see a negligible impact but with older CPUs there may be a noticeable decrease in performance. Most noticeable decrease in performance are Windows 7 and 8 machines with older CPUs and according to Microsoft, fixes for Windows Servers will have a “significant impact” on performance after the updates.

It may be that over time, these updates may be refined and the impact may be reduced, but for the time being if you see a marked decrease in the performance of your device, it may well be that fixes for CPU flaws are causing it or contributing to it.

Whilst it may be unwelcome news, it is vital that you do keep all your updates current, no matter what device you are using.

If you would like help please call us on 01455 209505.

Backup up the Right Way for Businesses

The 31st of March is World Backup day and it’s a great time to put a backup in place. Businesses are losing large amounts of data every day, purely because ‘backing up’ is stuck at the bottom of their to-do list.

But how? What’s the easiest, most effective way for your business to backup?

You’ve probably heard of file backup by a number of names: Cloud Sync, Cloud Backup or Cloud Storage. They’re all similar enough to be confusing and meaningless enough to be anything, so here’s what they mean and which one you need today.

Cloud Sync

Google Drive, Dropbox, iCloud, etc. are services that sync up with a single folder on your computer. They mirror it. When a file changes in one, the sync service rushes to change it on your computer too, so they are always the same. Cloud Sync services are hugely flexible for remote employees, or even those squeezing in a few quick tasks while riding the train to work.

They’re easy to use, require no training, and the free tiers are enough for most individuals. Accidentally deleting a file means it disappears from the Cloud Sync drive – almost immediately – and overwriting a file does the same thing, so if an employee makes edits to the wrong file, then those edits take place. Having said that, if disaster strikes and the wrong file is overwritten or deleted, or your local copy becomes corrupted (or ransomed), even though the corruption is uploaded too, the good news is that some Cloud Sync services offer a 30 day backup option that can be used to replace deleted or ransomed files.

So when choosing which Cloud Sync to use, make sure that this is offered.

Cloud Storage

Amazon S3, Microsoft Azure, etc. are massive data centres full of storage drives that work just like your local hard drive, except that you access them securely via the internet. In fact, when you use a cloud sync app like Dropbox, they’re actually sending your data to one of these locations, but with a difference.

While the Sync services have a constant back and forth connection between the storage centre and your folder, Storage services do not – you store a backup that you instigate.

You can access cloud storage on a per/GB basis yourself and upload your entire backup as desired and even though it won’t update with changes on your local network, it will be safe from disaster. When you need to retrieve a file, you simply login and download it.

Your backed up data is secure, protected against disaster, and always available to you. However, because it relies on you/your employee to handle the backup plan and manually take care of the uploads, this is a higher-risk solution. Unless your employee is scouring your network each day/week/month for changes to files and uploading them with fervent dedication, chances are this plan won’t work.

Cloud Backup

Carbonite, Backblaze backup, Crashplan, etc. might not be names you’ve heard before, but they work in the background to monitor changes to files on your computer or network and make sure you’re backed up. You can roll back individual files or whole drives, and even select from earlier backups, not just one. Like sync services, they use cloud storage centres with extra-high security and redundancy so that your data is always there when you need it. Even better, neither you nor your employees need to worry about when it was last done.

The One You Need

Let’s talk planning. We recommend starting with the 3-2-1 strategy. This means having 3 copies in total, 2 of them locally such as on your computer and an external drive, and another offsite in the cloud. Using this strategy keeps your business operating when data disasters occur and is an investment in your uptime.

We can help get you set up with the 3-2-1 method, including selecting the best cloud service for your needs.

Need help with your backup? 3-2-1… Call us on 01455 209505.

Why People Create Viruses

Why people create viruses

You’d be right in thinking it’s hard to program a computer virus that can spread across the world in a flash – we’re talking days of constant computer nerd-work. So why do they bother? Well, it generally comes down to 3 reasons: Money, showing off their skill, or to simply be a pain – but mainly its money.

Here’s how people are making money with computer viruses: –

Bank account theft:

Virus creators are more than happy to help themselves to your bank details, sneaking in to grab your login details or credit card info. They can either transfer your funds away or use your credit card details to go on a shopping spree. Sometimes they’ll leave the fun to another person though, and simply sell your details to the highest bidder.


Rather than a financial snatch and grab, sometimes a virus will encrypt your files and demand money for the unlock code. Without a true backup plan in place beforehand, you’re completely at their mercy as the encryption strength is usually pretty strong. You’ll be given very helpful information on how to pay, plus a firm deadline before your files are destroyed permanently.

Ad swappers:

A cheeky technique, this is when they create a virus that either puts annoying ads on websites you visit, or places affiliate codes on pages so that when you buy something legitimately – eg, from Amazon – they get a percentage as a ‘referral fee’. Their kickback doesn’t make your purchase cost more and you may not even know you’re supporting their activities, but its there.

Bitcoin mining:

You might have heard of digital currencies being used for payment, but did you know you can also earn them with your computer processing power? Unfortunately, ‘renting’ out your computer’s processing power means paying more in running costs than you’d make – especially if you didn’t know that your computer was doing it in the first place.


Infected computers can be remotely controlled to do whatever the virus creator wants. In this case, they’ll usually set the infected ‘bot’ computers to overwhelm a target web server, like an e-commerce store. Sometimes it’s done as revenge, but more often it’s blackmail. The ‘Botmaster’ says “pay me thousands or I’ll crash your site during the biggest shopping day of the year” and uses a network of potentially thousands of infected computers to do the dirty work.

Account stealing:

Subscription accounts like Netflix are often hijacked, leaving you to pay the bill for someone else’s entertainment. But sometimes, virus creators go one step further with online Gaming accounts. All those Gaming digital items that you played so hard for (special clothing, weapons etc.) can carry real world value and be stolen from your account and sold on a black market. Yes, that’s cheating!

Should this make you paranoid? Of course not, but it does reinforce the need to keep your devices secured, especially computers.

Give us a call on 01455 209505 to help make sure your computer is secure and protected.

How to Proactively Maintain Your Computer

Maintaining your computer

For a device that’s supposed to make life easier, computers can involve a lot of work! There’s so much to keep track of that it’s no wonder most people push ahead and forget the routine maintenance until something breaks.

Of course, the problem with being reactive is the damage is already done. Photos and files get lost forever in a crash, and information gets stolen in a hack…by then it’s far too late. It’s a bit like closing the gate after the horses have already bolted. This is where ‘proactive’ people come out on top.

Thousands upon thousands of homes around the world are using managed services to proactively put computer problems firmly behind them. It’s a done-for-you maintenance program that we offer which tries to detect problems and prevent them from getting worse. Here’s why it’s the best choice.

You’re always up to date.

It seems like every second day there’s some new and urgent update waiting to be installed. Whether they’re patching security flaws or adding new features, they seem endless. Even if they do install automatically, they tend to do it at the worst possible moment, leaving you to wait up to 30 minutes when all you wanted to do was quickly check your email.

Using our special managed services software, we can make sure your computer’s updates are all finished and done. As part of our service, we also make sure all updates are compatible not just with your hardware, but also with your other software. After all, updates are supposed to make your experience more secure and more enjoyable!

You’ve got anti-virus.

The best anti-virus is the one that’s up-to-date and running, yet you’d be surprised how many people switch it off or never let it update. While you might be in the habit of scanning files and browsing safely, others in your home might not have the same priorities. Having managed services ensures your anti-virus is always running and dealing with any viruses it finds. If the anti-virus program stops working for whatever reason and your protection is at risk, we will find out and be able to take steps to rectify it.

Your hardware stays healthy.

While a reactive person is always suddenly stuck without a computer when hardware fails, proactive people with managed services have already had the problem fixed. Our special software monitors the health of your hardware, for example your hard drive, looking for early warning signs of failure. If detected, we can let you know in advance so that it can be dealt with. This means you’re able to get it repaired at your convenience, making sure no files are lost and no other hardware is damaged in a domino failure.

Your Windows stays healthy

Our managed services don’t just keep an eye on the health of your hard drive, it can also make sure that important updates take place for third party programs such as Adobe Reader and many others. It also advises if you have a problem program, a firewall problem and many more potential issues.

Support is a phone call away.

Just got a new printer and it won’t work properly? Got a weird error popping up? Your laptop won’t talk to the wifi? Our remote support team can help with whatever technology issue has been bugging you and wasting your time. No nonsense advice is just a phone call away, and our team can remotely connect to diagnose and fix many problems. This means you can carting your computer into a shop, and still get your most pressing computer issues fixed.

Not only that, we make it easy to get in touch as a handy contact form is available on your desktop, so you can message us with just a couple of clicks.

You’re always optimized.

Whether your computer is actively playing up or not, our monitoring service can keep in touch with your event logs, services and processes and look out for anything that needs correction. This means we’re effectively trying to stop problems before they get to you, making sure that when you sit down to use your computer, it’s doing exactly what you want.

You can get more details from our Managed Services page here.

Put computer problems behind you – get managed services today. Call us on 01455 209505.

Top 5 Cloud Advantages for Small Businesses

Business cloud backup

Cloud technology has created a revolution for small business, changing the way you store, share and backup files. While ‘the cloud’ is often hard to understand because it’s neither in the sky or in a single location, there’s no arguing that it’s improving business storage across the board.

Storage concerns can be a thing of the past as small businesses can benefit from the flexibility, cost savings and protections of cloud solutions. We’ve done the research for you and identified 5 ways small business in particular benefits from making the move.

It’s Cheaper

Budget is always a limiting factor for businesses, many of which are further constrained by pressure from higher up. Some regard investing in cloud solutions as a large expense that can be put off indefinitely. In most cases though, making the switch to cloud storage costs a fraction of the price.

Compared to maintaining and powering servers, scaling to keep up, and repairing in emergencies, cloud storage offers extraordinary savings. With one decision, you get access to high-end infrastructure and dedicated support, plus a healthier bottom line. Cloud solutions were specifically created to meet your needs, which means you only pay for what you use.

Costs remain capped while the benefits continue to rise, a clear advantage for the budget-conscious business.

It’s Secure

A lot of people like having their data where they can see it. But that’s not always the safest option. Natural disasters can happen, break-ins are a worry, and employees are always losing laptops and phones, or have them stolen.

More often though, someone simply makes a mistake and deletes important files, or accidentally infects the system with malware. Cloud storage mitigates every single one of these risks, with storage in ultra-secure locations, protected against disasters, and committed to robust backup systems.

In recent times particularly, we’ve seen many small businesses survive ransomware attacks purely because their critical data was secure in the cloud with clean backups available.

It’s Compliant

We know medical businesses and services need to follow certain regulations when it comes to patient data. This includes security as well as data integrity, plus backups and auditing. Many cloud providers acknowledged this need early on and made sure to offer compliance guarantees. They therefore keep abreast of changing regulations, often implementing new requirements before you’ve even heard about them. With cloud storage systems, you essentially slash your compliance workload and let your provider do the worrying.

It’s Portable

One of the key benefits of cloud storage is your ability to collaborate remotely. In the past, this would have involved multiple file copies that need to be merged back together, often confusing employees as to which is the ‘right’ file. With cloud storage, your staff can work on the same file, using the same interface and real-time updates.

Even having different versions of software is no longer an issue. Employees can work on a file in the office and then securely access the same file from their smartphone, laptop or other location, without needing to buy additional software or worry about version corruption. Sharing and collaborating becomes easier, more desirable and more secure.

It’s Easy to Migrate

One of the biggest concerns we hear is that it will be too disruptive to migrate to cloud solutions all at once. That’s okay. You don’t have to do it all in one day, it can be migrated in stages.

Talk to us about your cloud options by calling us on 01455 209505.

How to Stay Safe from Scams or Malware on Facebook

Facebook scams

At last count, Facebook has clocked up over 2.7 billion users, which makes the platform more attractive than ever for scammers and hackers. While you may be logging in to share your latest family photos or catch up with friends, the chances of accidentally triggering a scam or malware are increasing.

Here’s how to stay safe on Facebook and stop the spread.

Look out for freebies and surveys

Everybody loves a freebie and for the most part the competition posts on Facebook are legitimate. Having said that, when you see a giveaway for vouchers for a mega-store, alarm bells should ring. ‘Do this quick survey and we’ll send you a £50 Amazon Voucher!’ – it’s too good to be true.

Even one click can take you on a journey through the underside of the web, picking up trackers and malware at every stop and at the end, you’re asked to share the post so your friends can get a voucher too…except nobody ever gets the reward.

Check your permissions with games and quizzes

Whenever you access a new game or quiz, you’ll need to give permissions for it to access your Facebook profile. Most people click the okay button without any thought, but if you review the permissions you’re giving, you’ll often find they’re asking for a massive amount of personal data; public profile, friend list, email address, birthday and newsfeed. Do they really need ALL this information?

Sometimes it is from necessity, but bear in mind that some apps can be preparing to launch attacks against you both on and off Facebook. For example, when you call your bank they ask certain security questions like your full name, birthday and maybe which school you went to. All that information is in your Facebook profile and is now shared with your permission.

Don’t friend people you don’t know

Having lots of friends is nice, but that friend could end up costing you. It might be someone pretending to know you, or a picture of a pretty girl to entice men (and vice versa). Once you friend them, they get access to everything your friends can see. In this case, it’s more than the risk of someone knowing your personal data, you’ve just given them intimate access to your life.

If it’s weird, forget it

It doesn’t happen very often, but hackers find ways to take advantage of flaws in Facebook. A common hack that keeps popping up in various forms is to embed malware in a link. The virus then infects your machine and contacts all your friends with an enticing message, like asking whether a picture is of them.

When they click to view the picture, the virus catches them and their friend list, and so on. Facebook is pretty good at staying on top of these flaws, but they need time to fix it. Just like if you got a weird email with an attachment from a friend, make sure that you use that same level of scrutiny in your Facebook and don’t open messages or links that seem out of place.

Need help securing your privacy? Call us on 01455 209505.

New Google Chrome Browser Scam

New Chrome browser Scam

A new scam targeting the popular Google Chrome browser has been reported, which attempts to panic users into calling a number and – you guessed it – providing a card number to pay to ‘fix’ the non-existent problem.

The way they do this is to display a fake error message in the Chrome browser: –

Fake Chrome Scam Security message

As well as displaying this message, they make the browser completely unusable by making Chrome download and save high numbers of files at so fast a pace, that the browser freezes.The notification that the downloads are happening can appear so fast and then disappear, so that users may not see it and be warned by it.

Chrome Scam downloads

Pretty soon, the computer processor and RAM resources gets used up, leading to the point that the whole computer is rendered useless, which adds to the panic.

The scammers hope that by the user panicking, the phone number is called.

This scam can be introduced onto systems through a website that has been hacked or by malicious advertisements.

What to do if you get this Scam message

In Windows, press the Control + Alt + Delete keys and select Task Manager – with the Chrome browser highlighted, click ‘End Task’. Then the usual virus/malware scanning should be done.

In MacOS, select ‘Force Quit’ by pressing Command + Option + Escape, to do the same.

So if you are unlucky enough to get caught in this scam, whatever you do, do not call the number. Close the browser and run thorough scans using a good security package.

If you need help, call us on 01455 209505.

Desktop v Laptop – Which is right for You?

Want to choose between a desktop and a laptop?

Thinking of buying a new computer? Laptops have become the go-to choice for many people in the market as they’re sleek, portable and heavily advertised. But are they the best choice for your needs?

Before you buy your next computer, unless you have a specific need for a laptop, take a look at these considerations – you may discover you’ve been dreaming of a desktop all along!

How portable do you need it to be?

Hands down, laptops are easier to move around than a desktop. You can pick them up, pop them into a backpack or case and away you go. That doesn’t mean desktops are bolted to the floor, just that they’re not designed to go with you. With that portability though, comes a trade-off: thin and light means your computer performance takes a hit unless you spend a lot of money on higher-end kit.

The more powerful your laptop, the bigger and heavier it is, and you won’t enjoy lugging that weight around all day. If that’s got you leaning towards an ultra-portable, consider this: The smaller and lighter your laptop is, generally the weaker it is. Fortunately, when you do choose a desktop, cloud technology means your data is mobile, even if your main computer isn’t.

What balance of power and price do you need?

The bottom line here is that a desktop will always give you more power for less money. Their larger cases allow for bigger and better components, with more effective systems to avoid overheating. Even the most powerful laptop is going to be hotter than its desktop equivalent, and much noisier too.

If you’re using power-hungry software like games or video editing, we recommend choosing a desktop – the heat control alone is worth it as frequently overheated laptops don’t survive long.

In terms of power versus cost, desktops win in this category.

Desired screen size

As laptops are designed to be portable, screen sizes are usually around 11”- 15.6”. Larger, more powerful laptops go up to around 17” and are generally called ‘desktop replacements’ as they tend to be heavier and are less likely to be carried around – as well as being more expensive.

Desktop monitors today however, start at 17” and the average is 22”. These larger sizes give you more space to work in, options to tile your applications and multi-task, and even sit back and watch an HD (or even 4K) movie. They also allow for nice big text and images, with a better ability to choose the visual experience that suits your needs.

Admittedly you can connect many (not all) laptops to a separate Monitor, but who wants to spend the money for an additional screen when you have one in the laptop?

Your working comfort

Many people buy a laptop only to get home and find it’s a pain in the neck – literally! The traditional laptop design means you’re always looking down at the screen which can put a strain on your neck. You can try to raise the screen by placing the laptop on a stand, but then the keyboard can be out of easy reach. The smaller keyboards and touchpad designs may also leave you more prone to repetitive strain injuries.

Many people do end up connecting their laptops to external monitors, keyboards and mice, simply so they can work in comfort. Desktop computers on the other hand, allow you to create the perfect working environment for your needs and even cater for other family members. Monitors are usually height adjustable, keyboards and mice are wireless, and you’re able to place the desktop on the floor out of the way or under the monitor depending on the model you have.

If you’re on your computer for more than short bursts, your body will appreciate you choosing a desktop.

Are you looking for flexibility?

When you choose a laptop computer, it’s like ordering from a set menu. You get this brand, in this design, with these specifications. Changing out parts for repair or upgrade can be difficult and expensive as there’s not a spare inch of space. Some parts are extremely hard to get to, which can turn a simple swap into a dealbreaker.

The extra space inside a desktop gives infinite flexibility for upgrades over time and fast repairs. This means you’re able to easily pop in more powerful components for a fraction of the price and extend the life of your computer by years.

Talk to us about your next computer and we’ll find the right one for you. Call us on 01455 209505.