Archive for General advice – Page 5

How to Make Your Photos Last A Lifetime

Make Photos Last a Lifetime

Digital cameras are great, and thanks to smartphones, we have one with us almost all the time. We’re taking more photos than ever before, and building a lifetime of digital data. But despite the enormous value of these photos and videos, most people don’t have a backup. It’s time to shine a light on this essential task and make it a regular habit before those precious memories are gone forever.

If you asked someone what possession they’d save from a house fire, many would say photos, and they’d make a point of grabbing a frame or album on the way out. But with digital photos, you don’t need a fire to lose everything, they could simply disappear in the blink of an eye with hardware failure or theft. There’s no warning, no smoke alarm, and without a plan already in place, little no chance to recover the data depending on how is was damaged. It’s time to get set up with a true backup system.

Is one copy enough?

You might think saving your information to an external hard drive or flash drive is enough. You’re right, it’s better than nothing, but since the data is stored in only one place, this isn’t a backup – it’s just storage. That drive could fail at any moment, perhaps from age, malfunction or plain old theft.

Often enough, that drive can become lost over the years or even put somewhere ‘safe’ and promptly forgotten! And with the way technology is moving, accessing that data in 5 years might even bring up compatibility issues – some newer computers don’t even have CD/DVD drives, yet hundreds of thousands of homes would still have photos stored on a plastic disc.

Two copies?

You might have your extra storage drive as backup and keep a copy on your computer. This is a better solution, and how many people store their data, but it still isn’t enough. While you’re protected against device failure, that house fire is going to take both copies up in flames.

Thieves would probably grab the external drive while they’re bundling up your computer too, so again, you’d be left with zero copies. It’s close, but it’s not a true backup system.

Using The Cloud

The term ‘Cloud’ may just seem a fancy name for storage on secure servers, but we have seen it save many people’s important data and for ease of backup, protection and security it’s hard to beat.

We recommend keeping one copy on the computer/device and another on Cloud storage. Of course, you can also still an external drive as a third copy if you wish (and many in the IT world consider ‘The Rule of Three’ as the way to go) but the best Cloud storage solutions have multiple backups, which is not the case when using an external drive.

The Cloud backup can be fully automated so you don’t even need to worry about remembering to do it. If the day comes that you need your data back, it’s ready and waiting in perfect condition – even if you have been infected with Viruses and Ransomware (depending on your Cloud storage provider). Cloud technology also means your data is far away from any potential fire or flood, it’s secure and with the right company, guaranteed against loss.

There’s a saying in the IT industry: “There are two kinds of people: those who backup, and those who have never lost all their data”.

No matter what the cause of your data loss, it always has a deep impact, particularly when it comes to precious data like photos. While re-creating some homework or the family budget might just be inconvenient, there’s no way to recreate photos once they’re gone.

Most importantly, it’s a loss that is very avoidable.

If you want help in protecting your data, give us a call at 01455 209505 to implement a well-rounded backup system.

4 Simple Tips to Help Keep Your Internet Banking Safe

Online Banking precautions

Online banking has boomed in the past few years – branches are fewer and apps are in. Half the time when you visit a branch, you’re steered towards a computer for a DIY transaction – with optional assistance. But is internet banking really safe?

You’re always told to keep your financial details private, but the good news is you CAN bank more safely online with a few simple precautions.

Always type in the website address

Many attackers will attempt to trick you into clicking a fake link to your bank website. Usually sent as a ‘phishing email’, they’ll claim that there’s a problem and ask you to click through to your bank and correct it asap. The link points to a fake website that looks almost exactly like your real bank site and is recording your private account info.

You can avoid scams like this simply by accessing your bank by manually typing in the website or using a bookmark – never a link.

Avoid public computers and networks

Jumping onto a PC at the library or other public place might seem like a quick and easy way to check your account, but public computers are often targeted by scammers. In just a few moments, they can install keyloggers (programs that record usernames, passwords and other private data), then sit back as all future user details are emailed to them.

The same problem applies with free, unsecured Wi-Fi.

You’re better off using an ATM or a data-enabled smartphone, preferably one with a security app.

Use a strong password with 2-factor authentication

Create a unique password for your online banking, something you’ve never used anywhere else. Mix up words, numbers and symbols to create a complex password that can’t be guessed easily. Avoid giving attackers a head start with data they can find on Facebook, like childrens names, pet names, birthdates, etc and really think outside the box.

And of course, never write it down anywhere near your wallet, phone or computer.

If remembering is likely to be an issue, you might like to consider a secure password manager app. Many banks will also help boost your security with two-factor authentication, sending random codes to your phone (or a special LCD device that they provide) to verify any activity.

Check page security before entering data

Finally, take a second to spot the small padlock icon at the top before you enter any data. You’re looking for a padlock appearing as part of the browser itself, not just an image on the webpage. It will be either in the bottom corner or next to the URL. The address will also start with https:// instead of http://. If you don’t see these things, the page is NOT secure and you shouldn’t log in.

We have many customers that never use online banking, but for the majority of people who do, these simple steps will help keep your transactions a little bit safer.

Need some help securing your system against scammers? We can help. Call us on 01455 209505.

Facebook privacy and how it could affect you

Check your Facebook privacy

Finding the balance between Facebook privacy and Facebook fun can be challenging – but it’s a double-edged sword. Facebook allows us to connect with friends no matter where they live, but it also publicly shares information that just a few years ago, we’d never dream of putting online.

You can search for people based on where they went to school, the town they live in, clubs they belong to, who they’re related to…but when is it too much information for our own good?

Your birthday is the first piece of information collected when you sign up, and it’s great getting birthday wishes from friends and family when it appears in their newsfeed. But while Facebook is sending you balloons and funny memes, your birthday is now public knowledge. It seems harmless, but when you call your bank or other institution, what’s the first question they ask to verify your identity? Your birthday!

Some password recovery/reset systems even ask questions like ‘which school did you go to?’, “name of your pet”,  name of your mother (or father)”, etc. assuming that this is knowledge that only you would know. Except…you may have publicly shared it on Facebook.

The fact is that unless you are careful, there is a large amount of information that can be gained from Facebook, by people that may misuse it.

Also, we’ve all heard stories of people who’ve lost their jobs after less-than-wholesome pictures or statements have gone public. If you have a reputation to keep, you definitely don’t want pictures from last weekend’s private party showing up, especially if you really let your hair down. While you can’t control what others do with photos they take of you, you can control whether or not you’re tagged in them.

Fortunately, there are settings in Facebook that allow you to control who sees what information and what happens when you’re tagged. Despite what you may have heard or seen floating around in a Facebook share hoax, you do have complete control over your Facebook privacy, and it’s easy to adjust.

How to Check and Adjust Your Facebook Privacy Settings

1. See what your account looks like to an outsider

From your Facebook homepage, click your name on the blue bar at the top of the page. Click the three dots next to ‘View Activity Log’ and then select ‘View as…’

2. Run a quick privacy checkup

Click the question mark in the top right corner and choose ‘privacy checkup’. Think about what you really need to share – do people need to know the YEAR of your birth or just your birthday? Your friends will still get the notification, and you’ll still get the balloons.

3. Edit advanced privacy

While the checkup covers the most obvious info, you can go much deeper. Click the V-shaped dropdown to the right of the question mark. Go to settings and choose privacy.

4. Adjust timeline and tagging

In the privacy settings, you can explicitly control who can tag you, who can see or share the tagged content, and what shows up on your newsfeed.

Just as you shouldn’t tell the world when you are going away on holiday (and your home is unattended), your personal information should be treated with the same care, but tightening your Facebook privacy only takes a few minutes and it can save you a whole lot of trouble in the future.

If you need help with this, just give us a call at 01455 209505.

Voice Activated Products and Privacy

Microphones in Voice Activated Devices in the Home

For some time now we have had smartphones which you can talk to and get a response from, for example, Apple’s ‘Hey Siri’ and Android’s ‘OK Google’ – both very useful gadgets and which can greatly speed up the time it takes to get information.

Now, with the advent of in-home products such as Amazon’s ‘Echo’, the use of voice-activated devices in the Home is set to increase dramatically, so it’s fair to ask – are there any privacy concerns and do they outweigh the benefits of having such a useful device?

On the one hand, having a device that you can ask questions of as well as giving commands to, is clearly useful but the fact remains that to achieve this, the Echo contains an array of sensitive microphones that picks up audio from anywhere within range – certainly anywhere in an average sized room.

Unless you specifically mute the microphones, they are in ‘always listening’ mode.

The Echo doesn’t understand or process such audio itself – it sends it over the internet to Amazon’s data centres, which do the hard work in a fraction of a second and sends it back to the Echo device to respond back to you. However, and even though the Echo does not respond without hearing the trigger ‘Alexa’, the microphones are still functioning.

Similarly, the camera in the new ‘Echo Look’ – a camera-enabled device pitched for use in your bedroom or bathroom to help you with fashion choices – can also be switched off, but also has a default ‘always on’ mode.

The main privacy concerns relate to two main issues – security of the device and storage of voice data.

Security of the Device

Whilst Amazon has world-leading security at its data centres, we all know that if a device is connected to the internet then there is no such thing as 100% security – either there is a chance (however small) that the device can be compromised by hacking, or the data going to and from it can be intercepted.

It was revealed that Facebook’s Mark Zuckerberg covers the Webcam in his laptop with tape, as does a former FBI Director who calls it “sensible”, so how useful would audio information fetched directly from within your home, be to the wrong people?

Once your information is in the ‘Cloud’, then you have to accept that you no longer have 100% control of it.

Voice Data Storage

Like Apple’s Siri, previous Amazon Echo recordings are kept by Amazon in order to improve voice recognition accuracy, although you can delete them through your ‘Manage my Devices’ page (but this does mean that the Echo will not “learn” from your past interaction with it). If a device is storing at least some audio from within your home, you need to be aware that it is being stored somewhere else.

Also, bear in mind that you may accidentally use a similar word to one of the trigger words in general conversation, which means that it is possible that the device can actively detect what is being said without you even realising it.

What is clear is that the Echo is a useful device and will no doubt be the first of many interactive devices forming part of the ‘Internet of Things’, but also bear in mind that like much of the tech that we use on a daily basis, it is also a market profile data gathering device, in a similar way to smartphones. In fact, the company actually reserves the right to serve ads based on the data that the Echo receives from you, so don’t be surprised when one day you ask Alexa a question about something and you subsequently get ads related to what you have said to it.

The Echo and similar devices are now in the home, including in private areas, so we need to make an informed choice about what that tech can do for us, versus the possible issues and risks that such technology can bring with it. If you uneasy about ‘always on’ microphones then possibly such a device is not for you, but if you are aware of the risks, then you can make sure that you keep as much control as possible, e.g. use that mute button!

Windows 10 Edge and Internet Explorer – More Adverts on their Way

More Windows 10 adverts

With the amount of information passed back to Microsoft in Windows 10, such as the ‘Advertising ID’ feature, many people expected that they would use that data at some point – after all Windows 10 was given away free for a whole year. It now seems that the data has begun to be cashed in.

The latest Windows 10 ‘Creators Update’ will bring various changes as described in our previous Blog article here but it seems that the Update will also be pushing more adverts toward users, through the Edge browser, Internet Explorer and even File Explorer.

When opening Edge, “Where to next” is displayed and now there will be so-called “Sponsored” adverts too. When opening both Edge and IE you will also see a ‘Top Sites & News Feed’ tab with these ads – not just for Microsoft products but for third party products too.

File Explorer (previously known as Windows Explorer) has already displayed some adverts for Microsoft Office and similar products from Microsoft, but people are now also seeing third party adverts in this too – in an essential and basic Windows tool that everyone uses and where you wouldn’t normally expect it.

Of course, it’s no surprise that any company would want to make money from advertising, but this is essentially the start of Windows becoming a monetising product for its makers, when previously it was an Operating System only. It may also be Microsoft just testing the water.

You may not be bothered about the level of adverts or suggestions/nags, but if you are, what can you do if you don’t want ads popping up all over the place?

Stopping Ads in File Explorer

Open File Explorer > View > Options. Go to the View tab and look in Advanced Settings section – uncheck ‘Show sync provider notifications’, then click OK.

Stopping Advertisement App Suggestions

If you don’t want ‘suggested’ apps appearing in your Start Menu, go to Settings > Personalisation > Start and switch off ‘Occasionally show suggestions in Start’.

Stopping Ads on the Lock Screen

Yes, even before you log in! Go to Settings > Personalisation > Lock Screen and set the background as ‘Slideshow’ or ‘Picture’ instead of ‘Windows Spotlight’.

Also, go to the bottom of the window and disable ‘Get fun facts, tips, and more from Windows and Cortana on your lock screen’.

Stopping Cortana Nagging You

Cortana the personal assistant tries to help users – sometimes a little too much – with constant popups making suggestions that sometimes end up just getting more annoying than useful.

Click Cortana bar > Settings icon and go to ‘Let Cortana pipe up from time to time with thoughts, greetings, and notifications in the Search box’. Disable ‘Taskbar Tidbits’.

Stopping the ‘Get Office’ Nags

A ‘Get Office’ app is automatically installed and which regularly makes a suggestion that you try Office 365 free for a month – but you may not want it to keep on asking.

Go to Settings > System > Notifications & Actions, scroll down a bit and switch off notifications for the “Get Office” app. Alternatively, you could also right-click the app on your Start Menu and select ‘Uninstall’.

Solitaire Ads

Windows still has the built-in Solitaire game, but you also get a 30-second advert unless you pay Microsoft $10 a year. If you don’t want to pay, you will have to get an alternative via a search engine – but be careful where you download from.

These are just a few ways to reduce the advert clutter from your Windows 10 Creators Update computer. No doubt things will change in the future and there may even be more adverts as well as more premium content along the lines of the Solitaire game, but only time will tell.

If you would like help in de-cluttering your computer, give us a call on 01455 209505.

How Many Good Battery Habits Do You Have?

Extending your battery life

Batteries are rarely talked about – until they’re drained – then we’ll tell everyone as we beg desperately for a charger, hoping to get enough juice to last the day. The truth is, they’re a miracle of engineering that gets taken for granted and cursed when flat.

When repairing customer laptops we often hear the phrase “the battery died after a year or so” and that was certainly the case with the older type batteries. Luckily battery technology has gone a lot further and Lithium-Ion batteries are the main battery of choice today, together with longer lifespan and longer useful working charge.

If it feels like your battery is running out faster, you might be right. But it’s not because of ‘battery memory’ and needing to be cycled (that’s an older battery type called NiMh), it’s because the modern Lithium-Ion batteries in phones and laptops just simply wear out over time or get affected by heat. Fortunately, extending your battery life is easier than you think!

Which of the following GOOD battery habits do you have?

Charge whenever you can:

Lithium-ion batteries don’t like being charged all the way up and then drained all the way down. No wonder, it even sounds exhausting. Give them a little charge here and there, and they’ll be happy.

Leave your laptop plugged in:

You are very unlikely to over-charge the modern battery, it will just sit there waiting to be used. The laptop also helps out by cutting the flow of power when the battery registers as fully charged.

Watch for overheating:

Your laptop battery won’t overcharge, but it may overheat. You might also consider removing the battery if you’re using your laptop plugged in all the time. Yes, you might lose data if there’s a power outage, but overheating is a far more common occurrence and it’s been proven to degrade battery life considerably. Check your vents are clear with good airflow, and if necessary, help it out with a cooling laptop stand.

Leave your phone plugged in all night:

Just like your laptop, your charger knows to stop when the battery is full. Those chargers do generate heat though, so make sure you have enough airflow around both charger and phone, and never cover them up with anything.

Charge batteries before storing:

If you’re one of the lucky few with backup batteries, make sure to give them a half charge before storing. They’ll naturally discharge and age over time, so this gives them a fighting chance to still be viable when you need them.

Keep your cool:

We know to avoid water with our phones, but we’re less careful about exposing it to heat. This includes leaving it in your car all day, placing it on top of your PC, or even in a sunny spot by the window.

Wireless and rapid chargers can also be an issue, as the amount of heat they generate will affect your battery.

Keeping your Lithium-Ion battery happy is easier than you think. Your battery will wear out over time, but you can push that day a few years into the future if you remember to keep it charged and keep it cool.

Having battery issues? We can help! Call us at 01455 209505.

5 Ways to Extend the Life of your Laptop

Entend your laptops life

Laptop computers are one of the most fragile pieces of tech you’ll ever buy, but they also receive the roughest treatment. From the sensitive flat screen inside the lid to the spinning hard drive, there are components inside your laptop that do not take too kindly to excess vibration or pressure.

Extend your laptop’s life with these five easy tips.

Avoid sharp movements during use:

While some newer laptops have an SSD drive with no moving parts, many laptops still have mechanical drives which work a bit like a record player. Mechanical hard drives have multiple heads like a record player needle (although they do not actually touch anything) and data storage disk-shaped platters, like a record.

The head hovers just microns over the surface of the spinning disk reading the data from it and a knock can cause them to collide. Just like a deep scratch on a record, whatever data was on that section can be corrupted and lost, so movement should be kept to a minimum.

Make sure you always power down the laptop before moving it or packing it away. Whilst many modern laptops have anti-vibration technology which stops the hard drive heads when movement is detected, this cannot protect against sudden movement or continually placing the laptop on a hard surface, causing vibration.

Keep it cool:

Your laptop has 2 ways of telling you when it’s too hot – the fan and auto-shut off. Each component in your laptop is generating heat, and the harder it’s working, the more heat each component creates. The fan runs to blow that heat out of the vent and keep the components cool enough to continue operating.

Because there’s no clear temperature indicator, your fan volume is the best guide to monitoring laptop heat. While the laptop is working hard (and getting hot), the fan will spin faster and louder. It’s not uncommon for it to sound like a hair dryer at times! Help it out by keeping your fan vent clear of books, blankets, and other blockages.

Modern laptops should automatically power down if they get too hot but you shouldn’t let it get to that stage, as excess heat over a prolonged period can cause internal damage or a reduction in the laptop’s working life.

Respect the power cords:

Inside those robust looking power cords are a bunch of delicate wires, begging you to be gentle. You’d think they should be able to take a beating, get bent, twisted and run over with chair wheels, but unfortunately not. Keep cords clear of sharp or flat-edged items, and when wrapping for transport try to mimic how it came out of the box. Wrap the cord gently around itself or the power adapter and secure with Velcro or similar.

If your original power cable no longer works, be careful when buying a replacement adapter if it is not a manufacturers model, which can be expensive. Universal adapters are freely available with multiple removable heads that can fit various makes of laptop, but getting the correct fitting isn’t the only important thing – it’s the voltage.

If you turn your laptop upside down, there is usually a label on the underside (or sometimes under the battery) which indicates the correct voltage for the laptop. Some universal adapters can go above the common 18.5 / 19 volts and if they do, it can cause damage to your laptop. Double check the voltage needed and check the universal adapter voltage setting before powering it up.

Carry it padded:

Look for a bag that not only fits your laptop but also provides padding. If it is shut down, your system will endure countless bumps and bangs as the bag is moved around, even with careful use. Ideally your bag should have side, bottom, AND top padding, as well as a waterproof outer. If backpacks aren’t your style, look for padded or hard-shelled sleeves.

Back it up:

Laptops give us fantastic mobility but as mentioned above some parts are quite fragile. While a backup won’t make your laptop components last longer, it will make minor repairs that much easier. You’re more likely to take it in for a service if your data is accessible elsewhere, and of course, in the event of accident or theft, you’re fully prepared.

Consider an off-site backup for additional protection, so no matter what happens with your laptop you still have your important files.

Call us at 01455 209505 to give your laptop a life-extending service.

Making Computer Issues a Thing of the Past

Managed services

We repair many computers and laptops each week, but unfortunately this is often ‘closing the barn door after the horse has bolted’. Computers have a habit of dying at the worst possible time – like when an important project is due tomorrow, or before you copy family photos to a backup.

We’ve combined our repair services with preventative measures aimed at preventing this happening to you. Our managed IT services are called ‘Proactive Care’ and can remotely take care of all the computers in your house or office, helping to protect you against both threats and system failure.

Here are a few things that form part of the protection package.

Anti-virus always up-to-date:

While many computers have anti-virus software installed, they don’t often have the latest virus and threat definitions. These systems are at risk every minute they spend online, as the anti-virus simply will not pick up and stop an unknown threat if it doesn’t have an up to date list of things to look for and these lists are updated many times a day.

‘Proactive Care’ makes sure that your anti-virus definitions are always up-to-date, keeping your computer secure against even the newest viruses.

Software patches:

Hackers like to spend their time figuring out new ways to break into computer systems. Software companies like Microsoft and Apple release regular patches to close these security holes. The patches are supposed to be applied automatically, but we often find that isn’t the case – patches didn’t download, were cancelled or produced an error.

Our services involve remotely checking that each patch has been applied successfully, and troubleshooting if required. As an added advantage, any time new features are packaged into an update, you’ll find them already installed for you.

Early failure detection:

Some parts in your computer send out alarm bells when they’re about to die.

Unfortunately, they’re not literal alarm bells (that would be too convenient), but rather information in the background that needs to be interpreted or manually checked. We can monitor these and advise if repairs are required.

For example, hard drives which store your information do eventually wear out, but they’re one of the parts that send out early failure warnings (unless the fault is a catastrophic one). We can monitor this and give you ample warning so that you have time to back up your important files. When it’s time, we’ll work with you to arrange drive replacement, making sure to either clone or re-install your operating system, whichever suits your needs best.

Tune-ups:

Even the most cared for computer will slow down over time. Hard drives become cluttered, operating systems corrupt and ghosts of uninstalled programs still remain. We can remotely schedule and run a regular maintenance routine that will keep your system running in good condition.

Our managed Proactive Care service happens entirely behind the scenes, so there is no disruption to your experience. You simply enjoy the benefits of having your own IT specialist team at one flat, low cost.

Start with managed IT services today – for more information give us a call on 01455 209505 or visit our Managed Services page.

Windows 10 – Microsoft reveals the Data it collects

Windows 10 logo

With the forthcoming launch of the Windows 10 Creators Update, Microsoft has released more information about the amount of data it collects from your computer, and sends back to Redmond.

A lot has been much said about Privacy issues with Windows 10 since its launch, although it’s fair to say that Apple and Google similarly scoop up data from your devices too. This time, Microsoft are saying that they are cutting down on the amount of data that they collect with this latest update and the details of what they actually do collect makes interesting reading.

What data they collect now

Windows 10 Home and Professional versions currently have two levels of data collection – Basic and Full.

Basic Mode is supposed to collect data on your hardware, records of crashes, how good your internet connection is, driver software usage, what apps you have installed and how they are used, as well as other things that are diagnostic in nature.

Full Mode collects the data from Basic level as well as things like your “inking and typing data” (yes that’s right, typing data) and records of system events. In certain circumstances they can get copies of user documents that have caused software crashes and run diagnostic tools on your computer, although there is a set of rules that apply before they can do so.

What data is collected after Creators Update

In Basic Mode, a lot of diagnostic technical information is sent over (see this although it’s written in geek) which is supposed to help Microsoft identify potential malware infections and the causes of crashing, to help them make the operating system more reliable. Also collected will be details of your hardware including the serial number of the machine, data on what applications are given administrator access permissions, your battery life, what mobile phone network you are using, and some other things.

Full Mode has not been explained as fully as Basic Mode, but as well as everything in Basic it includes data relating to your browser choice, the apps that you use to edit videos and images, user settings and preferences, what apps you have installed, internet addresses (URLs) that have triggered errors, total time reading eBooks, visited webpages, the list of peripherals attached to your computer, text typed in searches, words you have spoken to Cortana and more.

There has been a third option, where telemetry data can be switched off but that has only applied to the Enterprise, Education and other specialist versions – if you are using the Home and Pro version, you’re stuck with either Basic data collection or the Full package.

Microsoft emphasises that data collected is intended to be primarily for diagnostic reasons and the Creators Update will make it more explicit what data is collected, so you will be able to make more informed decisions when setting things up after the update. Having said that they are also being more transparent on what data is collected for marketing and advertising purposes too.

The jury is out as to whether privacy continues to be a thorn in Windows 10’s side and certainly some governments are taking an active interest into what information is actually being collected from peoples’ computers and why. The unfortunate thing is that users will not have any choice – if you use Windows 10 you will have data collected, possibly on a substantial scale.

Orange Email – the End of the Road

Orange Email is closing

It has been on the cards for some time but one of the UK’s big internet companies, Orange, have announced that they are closing a number of their email accounts – so-called ‘legacy’ accounts – from 31st May 2017.

Why are they closing the accounts?

Over the years, internet companies have been bought and sold, including to competitors. Generally speaking, as the companies have been bought up, the new owners have kept the email addresses from the old company going, so as not to cause too much hassle for customers because of the changeover. After all, changing your email address is a process that no-one wants to do very often.

Unfortunately, these legacy email systems make little or no money for the new owners so the costs of running them are not recouped. Also, email technology has changed and improved over the years and few companies want to invest in upgrading their systems supporting the legacy products.

What email addresses are closing?

Here is the list of the email addresses that are closing: –

•    Orange.net
•    Orangehome.co.uk
•    Wanadoo.co.uk
•    Freeserve.co.uk
•    Fsbusiness.co.uk
•    Fslife.co.uk
•    Fsmail.net
•    Fsworld.co.uk
•    Fsnet.co.uk

What you need to do – Home users

When you decide to create an alternative email address, bear in mind that it may be preferable to open an account that is not dependant on your broadband company as this will give you flexibility later on, should you wish to change.

We recommend (as does Orange) that you consider opening a Gmail account with Google. This free service has some of the best anti-spam in the business and has much more flexibility than the service that you had before.

What you need to do – Business users

If you are using one of these addresses for your business, you need to get a new address now so that you can warn your customers and suppliers as soon as possible, as there appears to be no facility from Orange to forward your customers to your new address, after the closure date.

As mentioned in a previous Blog article, it is best to use your domain name for your business emails – and this is actually cheaper than you may think.

If you need help in creating your new email account, domain name or transferring Emails and Contacts to your new email address, give us a call on 01455 209505.