Is it Time to Retire That Program? Here’s How to Tell

Is it Time to Retire That Program?

Most businesses have been using the same set of applications for some time, sometimes since the business started. This also applies to most Homes too, although with businesses the need to upgrade can be essential to business efficiency.

While you’ve been replacing computers and devices regularly to maintain your advantage, the standard installation has remained largely the same. The programs do the job and everyone knows how to use them, so why upgrade? In some cases, it’s completely fine to keep that legacy program.

However, all users of older programs should consider these aspects:

Support Available

Occasionally, and more frequently with software from smaller developers, the author has moved on from supporting the program, such as what happened with an old DOS program used by a Fleckney business. Their very old program was vital but the author of the program was no longer involved with it and it was running on an old, failing Windows XP machine. It needed to be transferred to a new computer.

Luckily we were able to get the old program running on a new PC, inside a ‘Virtual Machine’ (a computer running in software within another computer), which extended the programs life and also gave that business a bit longer to find a replacement program. The point is that it could have gone the other way and the author was not there to help.

Perhaps the author has closed the business, sold it, or changed directions completely. Either way, they’re no longer interested in helping you get the best from the program. Every time your employees come up against a problem they have nowhere to turn and productivity takes a hit as they try and come up with a workaround.

Meanwhile, you run the risk that an older program could suddenly stop working after a Windows update, begin clashing with other essential software, or even create gaping holes in your security. As you are aware, even the bigger companies like Microsoft stop supporting software after a while, as they have with earlier versions of Windows. Having support available to both assist and protect is a huge asset to your business.

Hardware Compatibility

Imagine picking up a brand-new computer and trying to insert a 5 ¼ floppy disk – that’s the 1980s retro square ones bigger than your hand – it doesn’t matter how effective that program will be, modern technology simply has no idea what to do with it. Thanks to the rapid advancement of computer hardware, you may find a simple component refresh leaves your legacy program completely incompatible or inaccessible.

The latest CPU (computer processor) that’s supposed to speed things up, suddenly brings an entire business to a standstill, purely because it’s too advanced. Many owners work around this by keeping some older systems running exclusively for that program, but as the classic hardware fails, you may find yourself struggling to find replacement parts or technicians able to install them.

Security Vulnerabilities

Broadly speaking, the longer a program has been around, the longer hackers have had to discover its weaknesses. It could be a flaw in the program itself, or in the operating system that runs it. For example, the application may only run on Windows XP, but Windows XP is one of the earlier versions that Microsoft has stopped supporting. As the older operating systems and programs aren’t being patched, cyber criminals pour more energy into finding flaws they can exploit.

It’s how hospitals across the UK found themselves infected with ransomware last year, simply because they were running programs with known weaknesses.

As it’s not always feasible to replace a program immediately, we can help you run it on a virtual machine as explained earlier. You’ll have increased security, an element of support and a strong backup system while you work to find a replacement program.

These types of solutions are very specialized and resource hungry though, so let us know if you need help.

The other option is to migrate to a new program that does what you want, and is supported, hardware compatible and secure. If you’ve been running the old program for some time, this may feel quite daunting at first. Before you rule it out, keep in mind you’ll also be gaining the benefits of faster software, more integrated processes and a highly flexible system.

Need to talk through your options? Give us a call on 01455 209505.