It has been on the cards for some time but one of the UK’s big internet companies, Orange, have announced that they are closing a number of their email accounts – so-called ‘legacy’ accounts – from 31st May 2017.
Why are they closing the accounts?
Over the years, internet companies have been bought and sold, including to competitors. Generally speaking, as the companies have been bought up, the new owners have kept the email addresses from the old company going, so as not to cause too much hassle for customers because of the changeover. After all, changing your email address is a process that no-one wants to do very often.
Unfortunately, these legacy email systems make little or no money for the new owners so the costs of running them are not recouped. Also, email technology has changed and improved over the years and few companies want to invest in upgrading their systems supporting the legacy products.
What email addresses are closing?
Here is the list of the email addresses that are closing: –
What you need to do – Home users
When you decide to create an alternative email address, bear in mind that it may be preferable to open an account that is not dependant on your broadband company as this will give you flexibility later on, should you wish to change.
We recommend (as does Orange) that you consider opening a Gmail account with Google. This free service has some of the best anti-spam in the business and has much more flexibility than the service that you had before.
What you need to do – Business users
If you are using one of these addresses for your business, you need to get a new address now so that you can warn your customers and suppliers as soon as possible, as there appears to be no facility from Orange to forward your customers to your new address, after the closure date.
As mentioned in a previous Blog article, it is best to use your domain name for your business emails – and this is actually cheaper than you may think.
If you need help in creating your new email account, domain name or transferring Emails and Contacts to your new email address, give us a call on 01455 209505.