Support and Rescue

Remote Support Services

Got a problem? Would you like to have a Technician working on your computer, literally within minutes?

Call us and our technician will give you a 6-digit code to put in the box below – then just click the button!
Enter your 6-digit code:

Technical help ….. over the Internet

If you have a problem or need general support, as long as you have an internet connection we can remotely and securely connect to your machine using state-of-the-art software, and work on the computer as if we were right there sitting in front of your screen. You can even watch us as we work!

No privacy worries either – we can only connect with your permission, you can disconnect at any time and there is no software left on your machine once the support connection is closed.

This means that you can call us when you have a problem and we can attempt to diagnose and/or fix whilst you are on the phone! This is not only quicker for you but it can save you money too, as most issues fixed remotely cost less than a visit.

If you would like to know more, or need help now, please contact us on 01455 209505 and we can start helping you straight away using remote support. Alternatively, you can get in touch using our Contact Form.